Voice recognition system (2024)

What is voice recognition?

Voice recognition technology runs the system as ordered by recognizing your voice command to ensure the safe operation of media while you are driving the car. Regretfully, not all possible voice commands are recognized by the system due to technological limitations. To make up for these limitations, the system displays the voice commands that are available for you to use.

There are errors in communication between people. Likewise, voice recognition sometimes misunderstands your voice command in some circ*mstances. If this happens, either check the screen for the available options and say the command again, or manually select and press the button for the corresponding command on the screen.

Voice recognition features by language

Voice recognition support availability varies according to the language set for the system.

Please verify the currently set language before using the voice recognition.

If you change the language set for the system to Slovak language, Korean or Hungarian, voice recognition will not be supported. Change the system language to other language.
Navigation command that excludes “Search address/Find POI/Find <Category>” supports Russian, Portuguese, Polish, Swedish, Turkish, Czech, Danish and Norwegian. Change the system language to other language.

Operating voice command

Condition for voice command system

Most of the functions can be operated by voice. Please follow the following instructions for optimal voice recognition performance.

Close all windows and the sunroof. The performance of the voice recognition can be improved if the environment of the car interior is quiet.
Press the voice recognition button and say the desired voice command after the sound of the beep.
The microphone is positioned above the driver so that voice commands should be spoken with driver’s proper posture.
Pronounce the voice commands naturally and clearly as if in a normal conversation.
Special symbols of phonebook name are not considered in voice recognition. Ex) James-Smith: “James Smith”
House number or digits in Phonebook name should be spoken discretely. Ex) S1234: “South one two three four”
Depending on the specifications, some commands may not be supported.

Starting voice recognition

Voice recognition quick start (Manual Control)

The usual way of activating voice recognition is waiting for the voice guide and then speaking your command for a task. Since this method requires that you wait a while for the voice guide, you can select one of the commands shown on the screen to speed up the process.

You might find this feature useful when you do not want to wait for the full voice guide or when the system does not recognize your voice.

About voice command “Help”

Press the [] on the steering wheel remote control.
After the voice instruction and beep tone, say “Help”. The available commands are displayed on the screen.

Select or say the displayed command on the screen.

Voice command list

Voice recognition commands are classified as “Global Commands” and “Local Commands”.

Global commands (●): Commands that can be used immediately after activating voice recognition.
Local commands (□): Commands that can be used in specific media/navigation/Bluetooth mode states.

,Note

Some global and local commands will operate properly only when a USB, Bluetooth or other device has been connected.

Phone commands

Voice commands related to phone calls can be used after connecting the Bluetooth phone device.
To call a person, for example “Call <John Smith>” whose name is listed in contacts, you must first download the mobile phone contacts. (Up to 5,000 mobile phone contacts can be downloaded.)
After downloading the Bluetooth phone contacts, it will take some time to convert the phone contacts into voice data during which time you cannot make a call by name yet. The time that it taken to convert voice data may vary depending on the number of contacts downloaded.

Command		Operation
●	Call	Downloaded mobile phone contacts is displayed on the screen, and afterwards, you can make a call by speaking the name.
●	Call <Name>	You can immediately make a call to (name) in the downloaded mobile phone contacts. Ex.) “Call John Smith”
●	Call <Name> on Mobile	You can immediately make a call to (name) in the downloaded mobile phone contacts saved as ‘mobile’.
●	Call <Name> in Office	You can immediately make a call to (name) in the downloaded mobile phone contacts saved as ‘Office’. Ex.) “Call John Smith in Office"
●	Call <Name> at Home	You can immediately make a call to (name) in the downloaded mobile phone contacts saved as ‘Home’. Ex.) “Call John Smith at home”
●	Call <Name> on Other	You can immediately make a call to (name) in the downloaded mobile phone contacts saved as another phone category except ‘mobile, home, office’. Ex.) “Call John Smith on other”
●	Dial number	It displays the dial number screen that you can speak the phone number.
●	Dial <Phone #>	You can make a call by speaking directly the number you want to call. Ex.) Dial 123-456-7890: “Dial one two three four five six seven eight nine zero”
●	Change Bluetooth Device	It can disconnect from the Bluetooth device currently connected and connect to other Bluetooth devices already paired.

Radio commands

Command		Operation
●	Radio	It runs radio that listened recently among FM, AM and DAB.
●	DAB(If equipped)/FM	It runs DAB(If equipped)/FM radio.
●	AM	It runs AM radio.

Media commands

Check the followings before you use media commands.

If media is not connected or playable files in media do not exist when you use media commands, a voice message will tell you that this is not available at present.
If you say the name of the media that is currently playing again, then that media will continue playing. e.g.) Saying “USB” while USB content is playing.

Command		Operation
●	Music	It plays file from music that run recently.
●	USB	It plays or displays a file of USB that is currently connected.
●	Bluetooth audio	It plays a music file of currently connecting Bluetooth mobile phone. It may not be supported according to Bluetooth connection condition.
●	USB music	It plays a music file from USB connected in the front.

USB music commands

Command		Operation
□	Play	It plays a stopped file. If it is playing, it remains the current condition.
□	Pause	It pauses a playing file. If it is paused, it remains the current condition.
□	Shuffle	It randomly plays all files. If it is randomly playing, it remains the current condition.
□	Shuffle Off	It cancels the random playing and sequentially plays all files. If it is sequentially playing, it remains the current condition.
□	Repeat	It repeats the playing file. If it is repeating, it remains the current condition.
□	Repeat Off	It cancels the repeat and sequentially plays all files. If it is sequentially playing, it remains the current condition.

Bluetooth audio commands

Global commands are available at all times. e.g.) “Bluetooth Audio”.

Navigation commands

Check the following before you use navigation commands:

Search for and find addresses located in the state or province your car is currently in. If you want to search in another state, say the name of state/province and then say the address. "Find Address" command is classified by states/provinces to provide you with faster service.
Some commands such as “Cancel Route” are available only when the destination is fixed.

Command		Operation
●	Search address	Searches for the address and sets it as the destination. To search for an address, say “City > Street > House number” (in that order, excluding the country). e.g.) London, Eresby Place, 32 (three two)
●	Find POI	Find the nearest points of interest to your current location. After this command, you can find the name of a location following the step-by-step instructions.
●	Find <Category>	Find <Category> nearest to your current location. For details of“ Category”, see the “Find <Category>” List part.
●	Map	Goes to the current position on the navigation map.
●	Previous destinations	Displays a list of recent destinations that you can return to by saying the number on the list.
●	Traffic information	Goes to the Traffic Information menu screen.
●	Go Home	Sets your home as the destination. Your home address must be set up in the Navigation System.
●	Go to Office	Sets the destination to your office/place of work. Your office/place of work must be set up in the Navigation System.
●	Voice guidance on	Turns on the voice guidance system.
●	Voice guidance off	Turns off the voice guidance system.
●	Maximum zoom	Zooms in as much as possible on the navigation map.
●	Minimum zoom	Zooms out as much as possible on the navigation map.
●	Stop guidance	Stops the route to the fixed destination.
●	Resume guidance	Resumes the route guidance to the fixed destination.
●	Remaining time and distance	Tells you the remaining distance and time to your destination.
●	Route options	Restarts the route to your destination. You can then select either “Fast” or “Short”.
●	Route overview	Displays a map overview of the entire route to your destination.
●	Find fast route	Not supported
●	Find short route	Not supported

Other Commands (Commands used in List/Help/etc.)

Command		Operation
●	Help	Goes to the voice recognition help screen. All available commands can then be identified and used.
□	Yes/No	When voice recognition is active, this command is used when an answer is requested for a confirmation question.
□	Line 1~4 (One-Four)	When you cannot select a certain name, such as in Call History, you can select it using numbers. Simple numbers, such as “one” and “two”, can be recognised.
□	Next/Previous	When five or more searched items are listed, you can move to the previous or next page using a voice command.
□	Manual input	When Dial or Destination search results are displayed, this command is used to search manually rather than searching using a voice command. Voice recognition stops after this command is used.
□	Go back	Goes back to the previous screen.
●	Exit	It ends the voice recognition.

“Find <Category>” List

Navigable subjected togation location names may be changed after a software update.

Available location name scan depend on the model.

Emergency
Hospitals	Medical services
Police stations	Pharmacies

Filling stations
Filling stations

Restaurants
Balkan restaurants	French restaurants
Bars or pubs	German restaurants
Coffee shops	International restaurants
Chinese restaurants	Italian restaurants
Fast food	Japanese restaurants
Korean restaurants	Steak houses
Spanish restaurants

Accommodation
Accommodation

Transportation
Airport	Car rental
Bus stations	Ferry terminals
Railway stations

Travel
Border crossings	Rest areas
Tourist offices

Parking
Park and ride	Garage parking
Open parking areas

Companies and public places
Cemeteries	Community centres
City halls	Exhibition/conference centres
Business facilities	Industrial zones
Schools	Post offices
Universities and colleges

Recreation and attractions
Amusem*nt parks	Ice skating rinks
City centres	Marinas
Golf courses	Museums
Historical monuments	Recreation facilities
Ski resorts	Tourist attractions
Sports centres

Shopping
Grocery stores	Shopping centres
Wineries

Banking
Banking

Entertainment
Bowling centres	Cinemas
Casinos	Theatres
Nightlife

Kia service
Kia service	Kia dealers

Charging station
Charging station